Technical Account Manager @UiPath

Overview

The role of Technical Account Manager at UiPath involves driving customer success with the UiPath Platform by combining technical expertise with strategic advisory capabilities to help enterprise customers maximize their automation investments.

Key Responsibilities

• Own customers' technical success with the UiPath Platform, ensuring accountability for technical workstreams that deliver business value.
• Engage with customers to provide technical advisory, maturing their automation programs and expanding achievable goals.
• Guide infrastructure planning, installation, upgrades, and troubleshooting processes for UiPath Platform.
• Enable customer technical stakeholders on best practices tailored to their automation needs.
• Conduct design and code reviews to verify best practices in automation.
• Perform technical health checks of customer automation programs to identify risks and opportunities for improvement.
• Collaborate with Product Support and experts to efficiently resolve escalated support incidents.
• Promote AI-powered automation solutions, helping customers utilize intelligent document processing and machine learning capabilities.
• Architect end-to-end automation solutions using UiPath Studio and AI Center to address complex challenges.

Requirements

• Hands-on experience with UiPath Studio for automation development.
• Proven expertise in UiPath Document Understanding for document processing solutions.
• Experience in .NET/Java programming and cloud technologies (Azure/AWS/GCP).
• Track record in customer-facing technical account management or consulting roles.
• Strong analytical and problem-solving skills.
• Fluency in English; resumes must be submitted in English.

Benefits

UiPath promotes a flexible work environment where the number of remote and office-based workers may vary by team. Candidates are encouraged to apply even if they do not meet all qualifications.

Location

Remote - Brazil

How to Apply

Applications are assessed on a rolling basis with no fixed deadline, but may close immediately if a qualified candidate is selected.