Technical Account Manager, Mandarin Speaking (Singapore) @Figma

Overview

Figma is looking for a Technical Account Manager (TAM) who will serve as a trusted technical advisor to its largest enterprise customers across APAC and GCR. This role involves helping organizations adopt, integrate, and scale Figma within complex technical environments.

Key Responsibilities

• Act as a strategic technical advisor for enterprise customers to help them adopt and scale Figma in alignment with their business and technical goals.
• Lead structured technical engagements to assess customers’ environments, identify risks or gaps, and provide guidance for successful implementation.
• Guide customers through enterprise API usage and system integrations.
• Improve design-to-code workflows in collaboration with developer teams, including Dev Mode adoption and extensibility initiatives.
• Deliver technical workshops and training sessions on advanced features of the platform.
• Collaborate with sales, customer experience, and product teams to ensure cohesive technical guidance for customers.
• Build strong relationships with technical stakeholders and executive sponsors.

Requirements

• 5+ years of experience in technical account management, solutions engineering, or a related technical advisory role within a SaaS organization.
• Solid understanding of enterprise systems, APIs, integrations, and identity management frameworks.
• Experience with AI-powered solutions in enterprise environments.
• Excellent communication skills to engage both technical and non-technical audiences.
• Native fluency in Mandarin, with professional working proficiency in English.

Benefits

Figma supports the growth and development of its employees, promoting a culture of learning. They also embrace diversity and work to create an inclusive environment.

Location

This is a full-time position based in Singapore.

How to Apply

Interested candidates are encouraged to apply directly via the application link provided.

Deadline

No specific deadline mentioned.