Technical Solutions Specialist (Japan) @Dropbox

Overview

The role of Technical Solutions Specialist involves serving as a trusted technical advisor to Dropbox customers, partners, and internal teams across Japan and Korea. This position focuses on leading technical discovery, solution design, product demonstrations, and security discussions.

Key Responsibilities

• Partner with Direct Sales and Channel teams to design secure, scalable solutions across Dropbox products and integrations.
• Lead technical discovery sessions, product demonstrations, architecture workshops, and security reviews.
• Advise customers on APIs, integrations, migration strategies, and ongoing management of Dropbox solutions.
• Build technical relationships and address objections with stakeholders across IT, Security, Engineering, and executive teams.
• Translate technical capabilities into clear business value and develop tailored workflows for customers.
• Enable Sales and Customer Success teams through technical training and demonstrations.
• Represent customer feedback to Dropbox Product teams and participate in customer and partner engagements.

Requirements

• Experience in a customer-facing technical pre-sales role within B2B SaaS or cloud technology.
• Strong knowledge of SaaS applications, integrations, APIs, and enterprise security concepts.
• Ability to communicate effectively with varied audiences including IT administrators and executive teams.
• Professional fluency in Japanese and Korean, with business-level English proficiency.
• Willingness to travel to customer sites and events across Japan and Korea.

Benefits

Details of benefits are not specified.

Location

Remote - Japan

How to Apply

Details on how to apply are not specified.

Deadline

No deadline is indicated.