UNSSC Associate Digital Learning Officer Jobs 2026 in Turin, Italy: Apply for Two P2 Positions @Unknown

The United Nations System Staff College is accepting applications for two Associate Digital Learning Officer positions based in Turin, Italy. The roles are offered at the P2 level within the Digital Learning Services Unit of UNSSC’s Integrated Business Centre.

Under vacancy number VA/UNSSC/007/2026, the selected candidates will support the design, administration and continuous development of UNSSC’s digital learning ecosystem. The positions combine learning management system administration, instructional design, digital content management, user-experience research, stakeholder engagement and service-quality improvement.

The initial appointment will last for one year. Any extension will depend on satisfactory performance and the availability of funds.

Applications must be submitted by 24 August 2026.

About the United Nations System Staff College

The United Nations System Staff College provides learning and knowledge services to personnel across the United Nations system and its partner organisations.

UNSSC develops learning experiences grounded in the principles of multilateralism, human dignity and the values of the United Nations Charter. Its programmes help participants strengthen their knowledge and professional capabilities in areas including:

• Leadership and management
• Sustainable development
• Peace and security
• Organisational learning
• Digital learning and knowledge exchange

UNSSC is headquartered in Turin, Italy, and also operates an office in Bonn, Germany.

Its work is organised through two connected departments:

1. Learning and Knowledge Services
2. Integrated Business Centre

The Integrated Business Centre supports UNSSC’s Directorate and programmes by improving service quality, strengthening compliance with United Nations rules, identifying business opportunities and applying innovative technologies to increase efficiency and institutional impact.

About the Digital Learning Services Unit

The two positions are located in the Digital Learning Services Unit within the Integrated Business Centre.

The unit manages important parts of UNSSC’s digital learning infrastructure, including:

• The UNSSC Learning Management System
• The Blue Line global learning hub
• Digital content portfolios
• Learning pathways
• User support services
• Platform development and quality assurance
• Learning analytics and user-experience research

The Blue Line is designed as a global platform for personalised and self-directed learning. The Digital Learning Services Unit also oversees the administration and continued development of UNSSC’s Learning Management System.

UNSSC treats technical platform administration, content management and learning-experience design as closely connected areas. The Associate Digital Learning Officers will therefore work across all three areas rather than focusing exclusively on technical support or course design.

Main Purpose of the Positions

The selected officers will work at the intersection of:

• Learning technology
• Instructional design
• Content architecture
• User experience
• Client support
• Digital service development

They will help UNSSC maintain a coherent, high-quality and continuously improving digital learning offer for United Nations personnel and partner organisations.

Both officers will report directly to the Team Lead of the Integrated Business Centre’s Digital Learning Services Unit.

Learning Management System Responsibilities

A significant part of the role involves the administration and development of UNSSC’s Learning Management System.

The selected candidates will support daily LMS operations, including:

• Creating and managing user accounts
• Assigning roles and permissions
• Processing enrolments
• Setting up courses
• Maintaining accurate platform records
• Applying established governance policies

They will also provide technical assistance through the LMS Service Desk. This includes responding to user requests, resolving problems within agreed service timelines and maintaining support materials such as:

• User guides
• Frequently asked questions
• Standard operating procedures
• Administrative instructions
• Troubleshooting resources

The officers will advise clients on how to structure and configure courses within the LMS. This guidance may cover content organisation, assessment design, learner pathways and the use of platform functions to improve learning effectiveness.

LMS Development and Quality Assurance

The successful candidates will contribute to the development and testing of new LMS features and system improvements.

Their responsibilities may include:

1. Helping define requirements for new platform functions
2. Preparing technical specifications and user stories
3. Coordinating with external vendors
4. Testing new functionalities
5. Confirming that technical outputs meet agreed requirements
6. Identifying defects or configuration problems before deployment
7. Supporting the release of approved enhancements

The officers will also support UNSSC’s ISO 9001:2015 Quality Management System as it relates to LMS operations.

This may involve documenting service processes, maintaining operational controls, recording non-conformities, preparing for internal audits and monitoring indicators related to service quality and customer satisfaction.

Blue Line Content Architecture

The officers will help coordinate the Blue Line content portfolio and maintain its content-architecture framework.

This work includes supporting:

• Taxonomy structures
• Content categories
• Audience segmentation
• Learning-pathway logic
• Publication standards
• Content-review processes
• Periodic content updates

They will coordinate with UNSSC programme teams, external contributors and subject-matter experts throughout the full content lifecycle.

This process may begin with the initial content concept and continue through development, instructional review, publication, monitoring and eventual revision.

Instructional Design and Content Development

Applicants should be comfortable applying instructional-design principles to digital content.

The selected officers will contribute to the development of Blue Line learning materials and advise internal and external content creators on issues such as:

• Formulating learning objectives
• Structuring learning content
• Designing assessments
• Building learner pathways
• Encouraging learner engagement
• Applying learner-centred approaches
• Maintaining consistent instructional quality

They will help ensure that content meets UNSSC standards regardless of whether it was developed internally or submitted by another United Nations entity or partner organisation.

The officers will also act as an operational link between Digital Learning Services and the Learning and Knowledge Services department. This will involve coordinating planning activities, shared content-review cycles and cross-functional development initiatives.

User-Experience and Accessibility Reviews

The officers will conduct periodic quality reviews of Blue Line courses, learning pathways and related platform activities.

Reviews may examine:

• Course configuration
• Accuracy of course descriptions
• Content consistency
• Accessibility
• Navigation
• Learner engagement
• Alignment with instructional standards
• Appropriate use of platform functions

Where problems are identified, the officers will coordinate the necessary corrections.

They will also help map user touchpoints across the learner journey and identify areas where participants experience confusion, delay or unnecessary difficulty.

Blue Line Live Events and Communities of Practice

The selected candidates will help organise Blue Line Live events.

Their responsibilities may include:

• Developing event concepts
• Coordinating speakers
• Promoting sessions
• Supporting facilitation
• Managing event logistics
• Conducting post-event follow-up

Live events should complement the platform’s self-directed learning resources rather than operate as disconnected activities.

The officers will also support the development of a community-of-practice model for Blue Line. They may assist existing United Nations communities and onboard new ones by providing orientation, facilitation guidance and resources that help maintain participation and generate useful content.

Monitoring, Analytics and User Research

The positions require the ability to use operational and user data to improve digital services.

The officers will monitor information such as:

• Platform usage
• Learner engagement
• Satisfaction survey results
• User feedback
• Adoption trends
• Service performance
• Client-support patterns

They will help prepare interview guides, surveys and other research instruments. Findings from user research and monitoring will then be translated into practical recommendations, technical requirements or service improvements.

The officers will be expected to ensure that user feedback is systematically incorporated into improvement cycles across both the LMS and Blue Line.

Communication and Stakeholder Engagement

The roles also involve communication, outreach and capacity development.

The successful candidates may prepare:

• Newsletters
• Platform announcements
• Contributor guidance
• User-facing documentation
• Training materials
• Adoption and engagement reports
• Digital outreach content

They will support onboarding and training activities for new LMS administrators, course owners and Blue Line contributors.

Clear language, strong communication and the ability to adapt information to different audiences will be essential.

Required Education

Applicants must hold an advanced university degree in a relevant field, such as:

• Adult learning
• Instructional design
• Digital marketing
• Cognitive science
• Social sciences
• Related human sciences

A first-level university degree may be accepted instead of an advanced degree where the applicant has an appropriate combination of academic qualifications and relevant professional experience.

Required Professional Experience

Applicants must have at least two years of professional experience in one or more of the following areas:

• LMS administration
• Instructional design
• Digital content management
• Digital learning
• Related learning-technology functions

Candidates must demonstrate experience in course design and development, including writing learning objectives, structuring content and designing assessments.

They must also have experience advising content authors, course administrators or subject-matter experts on course setup, learner pathways and engagement strategies within an LMS environment.

Additional required experience includes:

• Configuring and administering LMS platforms
• Publishing and quality-assuring digital learning content
• Analysing user feedback or satisfaction data
• Working with user-experience research outputs
• Coordinating multi-stakeholder content-development processes
• Managing editorial reviews and content lifecycles

Experience with Moodle or a comparable enterprise LMS is particularly relevant.

Desirable Experience

The following experience is considered advantageous:

• Supporting ISO 9001:2015 or a similar quality-management framework
• Developing engagement strategies for digital services
• Promoting learning-platform adoption
• Working within the United Nations system
• Using enterprise resource-planning systems
• Working with Drupal or a similar content-management system
• Using Salesforce or another customer-relationship-management platform
• Applying UX research and measurement methods

Previous United Nations experience is highly desirable but is not listed as a mandatory requirement.

Language Requirements

Fluency in spoken and written English is required.

Knowledge of another official United Nations language is desirable.

Required Competencies

UNSSC is seeking candidates who demonstrate:

• Professionalism
• Planning and organisational ability
• Client orientation
• Clear communication
• Creativity
• Teamwork
• Commitment to continuous learning
• Technological awareness

Applicants should be able to manage several operational workstreams, meet service standards, communicate effectively with clients and translate technical or learning-related challenges into practical solutions.

How to Apply

Applications must be submitted in English and include:

1. A completed, updated and signed United Nations P11 form
2. A concise motivation letter explaining why the applicant is qualified
3. Submission through the official UNSSC online application form

Candidates should apply through the employment opportunities section of the UNSSC website.

Applicants with disabilities may request reasonable accommodation to support their participation in the recruitment process. Any request should be indicated in the application.

APPLY HERE

Application Deadline

The deadline for applications is:

24 August 2026

The vacancy announcement does not specify a closing time or time zone. Candidates should submit their applications before the final day to reduce the risk of technical difficulties.

Conclusion

The UNSSC Associate Digital Learning Officer positions offer an opportunity for professionals with experience in learning technologies, instructional design and digital content management to contribute to the United Nations learning ecosystem.

The two selected officers will support LMS administration, Blue Line content development, platform quality assurance, user research, stakeholder engagement and continuous service improvement.

Applicants should demonstrate both technical competence and an understanding of how digital platforms can create effective, accessible and learner-centred experiences.

The positions are based in Turin, Italy, at the P2 level, with an initial duration of one year. Applications must be submitted by 24 August 2026.

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