Vacancy for Front Desk & Help Desk Officer (Abuja) @Unknown

🚨 JOBBERMANN IS HIRING – Front Desk & Help Desk Officer (Abuja)

Are you professional, organized, and customer-focused? Jobbermann is looking for a Front Desk & Help Desk Officer to deliver exceptional client experience and support daily operations.

📍 Job Overview

• Location: Abuja, Nigeria
• Employment Type: Full-time
• Industry: Entertainment, Events & Support
• Experience Level: 0–1 year
• Salary: ₦200,000 (Net)

💼 Role Summary

You will serve as the first point of contact for clients, visitors, and employees while also providing first-level help desk support. This role combines customer service, administrative duties, and technical support coordination.

📌 Key Responsibilities

• Welcome and attend to visitors professionally
• Manage front desk operations and maintain a clean reception area
• Handle calls, emails, and enquiries efficiently
• Provide first-level help desk support (log, track, and escalate issues)
• Manage customer complaints with professionalism and empathy
• Coordinate meetings, appointments, and visitor logistics
• Maintain accurate records using CRM and internal systems
• Support administrative tasks (filing, reporting, data entry)
• Collaborate with internal teams for seamless service delivery
• Prepare reports and suggest improvements to service processes

✅ Requirements

• Bachelor’s Degree or HND in Business Administration, Mass Communication, Public Administration, or related field
• 1–2 years experience in a corporate environment
• Experience in Tech, Telecoms, or Entertainment is an advantage
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite
• Familiarity with CRM systems
• Basic understanding of AI tools for productivity
• High level of professionalism, attention to detail, and problem-solving skills

🎁 Benefits

• Competitive salary (₦200,000 net)
• Opportunity to work in a structured corporate environment
• Exposure to customer service and operations
• Career growth and skill development opportunities

📩 How to Apply

Interested and qualified candidates should apply via the official link below:

https://roam.zohorecruit.com/jobs/Careers/397125000081065623/Front-Desk-Officer?source=CareerSite&utm_source=yeshub.ng

🌟 Why Apply?

• Ideal for early-career professionals
• Opportunity to build experience in customer service & administration
• Work in a fast-paced and professional environment

Apply early to increase your chances!