Account Executive Commercial Sales (Growth) @Pendo

Overview

The role of Sr. Account Executive at Pendo involves managing the full customer lifecycle for growth-stage businesses and small to mid-sized businesses. This includes net-new acquisition, account management, renewals, expansions, and churn mitigation, all while ensuring customer outcomes align with Pendo's growth objectives.

Key Responsibilities

• Develop product expertise to guide customer conversations.
• Manage the full sales cycle from discovery through close.
• Build a consistent sales pipeline through prospecting.
• Maintain accurate forecasts and track sales targets.
• Conduct value-based customer discovery.
• Guide customers through trials and evaluations.
• Build executive-level customer relationships.
• Create and execute account plans for long-term growth.
• Manage proposals, contracts, and billing processes.
• Keep sales systems updated and accurate.

Requirements

• 3+ years of experience in B2B SaaS sales and account management.
• Proven ability to manage a full sales cycle.
• Track record of achieving sales goals.
• Experience with product demonstrations.
• Strong negotiation and contract management skills.
• Understanding of SaaS metrics.
• Proficient with Salesforce and CRM tools.
• Excellent communication and interpersonal skills.
• Active use of AI tools in work processes.
• Bachelor’s degree or equivalent work experience.

Benefits

• Highly competitive insurance coverage including $0 premium options.
• Strong 401(k) match.
• Equity opportunities.
• Flexible time off policies.

Location

This is a hybrid role based in Raleigh, NC, requiring in-office attendance 3 days per week unless designated remote.

How to Apply

Interested applicants should send their applications through the provided channel.

Deadline

No deadline stated.