Overview
The Client Account Manager is responsible for maintaining day-to-day relationships with a portfolio of client brands, ensuring initiatives are executed on time and within budget. This role is with a growth-focused marketing partner that specializes in data-driven marketing and performance advertising.
Key Responsibilities
- Lead client check-ins and serve as the primary contact for a portfolio of accounts.
- Track deliverables, update project plans, and ensure initiatives are progressing.
- Translate strategic recommendations from leadership into actionable steps for clients and internal teams.
- Monitor campaign performance and prepare status reports for clients and leadership.
- Identify risks and opportunities proactively.
- Support onboarding of new clients, including process documentation and account setup.
- Contribute to improving the client experience through refining templates and reporting.
Requirements
- 2–5 years of experience in client account management or a similar client-facing role.
- Strong experience managing client relationships and stakeholder communications.
- Excellent written and verbal English communication skills.
- Proven ability to manage projects, timelines, and competing priorities.
- Highly proactive and organized, with strong analytical skills.
- Experience with e-commerce and/or digital marketing accounts.
- Familiarity with Shopify, Google Ads, and Meta Ads.
- Comfortable with reporting and analytics platforms.
Benefits
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Leave (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Location
Remote Philippines
How to Apply
To apply, follow the application instructions provided during the process. The interview process typically includes a Recruiter Interview and Client Interviews.