Customer Engineer @Mixpanel

Overview

The Customer Engineer at Mixpanel is responsible for the pre-sales technical journey, working closely with Account Executives to drive customer outcomes and technical evaluations throughout the commercial lifecycle.

Key Responsibilities

• Lead technical discovery to establish the prospect's business challenges and technical environment before committing to a proof of concept (POC).
• Design and deliver tailored, research-backed demos that connect Mixpanel's capabilities to the prospect's business outcomes.
• Establish technical fit, confirming the prospect's technical stack and defining requirements for a meaningful POC.
• Own competitive technical positioning, explaining advantages over competitors like Amplitude and PostHog.
• Run structured POCs with defined success criteria and a handoff package for the Delivery Engineer.
• Collaborate with Account Executives on deal strategies and expansion planning.
• Maintain close communication with Delivery Engineers to ensure POCs align with production realities.

Requirements

• 2–4+ years of experience in Solutions Engineering, Sales Engineering, or a similar technical pre-sales role at a B2B SaaS company.
• Technical foundation in data analytics, event tracking, APIs, or data warehouses.
• Strong commercial instinct and ability to win deals.
• Experience running structured POCs with measurable outcomes.
• Effective communication skills for both technical and non-technical audiences.
• Knowledge of the analytics landscape or the ability to learn quickly.
• Humble, hungry, smart, and accountable personality.

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Location

Remote, US

How to Apply

Visit the Mixpanel career page to apply.