Customer Service and Social Media Job Opportunities at TeamAce Limited @TeamAce Limited

Customer Service and Social Media Job Opportunities at TeamAce Limited (Lagos, Nigeria)

TeamAce Limited, a reputable organization specializing in recruitment, training, and management consulting, is currently inviting applications from qualified candidates to fill key roles within its operations in Lagos, Nigeria.

The company is known for connecting businesses with top-tier African talent while providing tailored workforce solutions and comprehensive human resource support. With a strong commitment to enhancing organizational performance, TeamAce continues to play a vital role in strengthening workforce capabilities across industries.

Interested individuals are encouraged to review the available positions below:

1. Customer Support Officer

Employment Type: Full-time
Location: Lagos, Nigeria
Qualification: BA/BSc/HND

Job Description:
The Customer Support Officer will be responsible for managing customer interactions and ensuring a seamless experience across all service channels. This role requires prompt issue resolution, effective communication, and collaboration with internal teams to maintain high service standards.

Key Responsibilities:

• Respond to customer inquiries via email, chat, and other platforms
• Resolve complaints efficiently and escalate complex issues when necessary
• Maintain accurate records of customer interactions and transactions
• Work closely with internal teams such as Tech, Compliance, and Operations
• Identify recurring issues and recommend improvements to service processes

Requirements:

• Bachelor’s degree in Business Administration, Communications, or a related field
• 1–3 years’ experience in customer support, preferably in fintech or a fast-paced environment
• Strong communication and interpersonal skills
• Proficiency in customer support tools and Microsoft Office applications
• Excellent problem-solving, multitasking, and attention to detail

2. Social Media Executive

Employment Type: Full-time
Location: Lagos, Nigeria
Qualification: BA/BSc/HND

Job Description:
The Social Media Executive will oversee the company’s digital presence, develop engaging content, and enhance brand visibility across multiple platforms.

Key Responsibilities:

• Create, schedule, and manage social media content
• Engage with online audiences and respond to inquiries
• Develop strategies to boost brand awareness and engagement
• Collaborate with internal teams on campaigns and promotions
• Track and report on social media performance metrics

Requirements:

• Bachelor’s degree in Marketing, Mass Communication, or a related field
• 2–3 years’ experience in social media management or digital marketing, preferably in the healthcare or pharmaceutical sector
• Strong understanding of content creation and social media strategies
• Proficiency in social media management and basic design tools

Application Process

Interested and qualified candidates should apply online through the official application links provided below:

Interested and qualified candidates for “Customer Service Job at TeamAce Limited” should click the button below and start their application.

APPLY HERE: Customer Support Officer

APPLY HERE: Social Media Executive

Application Deadline: Not specified

This recruitment presents an excellent opportunity for professionals looking to advance their careers in customer service and digital communications within a dynamic and growth-oriented organization.