Deal Desk Analyst @Twilio

Overview

Twilio is seeking a Deal Desk Analyst who is curious and action-oriented, to support its North American Go-to-Market motion. The role involves broad cross-functional collaboration to manage commercial agreements while optimizing financial governance.

Key Responsibilities

• Analyze deal economics for standard and non-standard agreements, evaluating pricing, discounting, term lengths, and gross margin impact.
• Partner with Sales to structure commercially sound deals in line with financial guardrails.
• Build and maintain financial models and pricing scenarios for deal requests.
• Manage the Deal Desk operational workflow in Salesforce/CPQ, ensuring data integrity and compliance.
• Establish relationships across Legal, Billing Operations, Finance, and Sales to streamline deal processes.
• Educate Sales and GTM teams on internal policies and procedures.
• Collaborate with Sales and Legal for non-standard contract language in Order Forms.
• Identify recurring deal patterns and contribute to continuous improvement of workflows.

Requirements

• Bachelor’s or Associate’s Degree with a minimum of 2 years of relevant experience in Corporate Finance, Financial Planning & Analysis, or a similar role.
• Demonstrated analytical and financial skills with an understanding of core financial concepts.
• Advanced skills in Excel/Google Sheets and experience in building financial models.
• Diligent and detail-oriented with the ability to manage multiple requests under deadlines.
• A self-starter with a proactive attitude and high integrity.

Benefits

Twilio offers competitive pay, generous time off, healthcare benefits, retirement savings programs, and potential additional compensation like bonuses and equity grants.

Location

Remote, based in Ontario, British Columbia, or Alberta, Canada.

How to Apply

Interested candidates should apply through the Twilio careers website.

Deadline

No specific deadline stated.