Director of Engineering @NiCE Ltd.

Overview

NiCE Ltd. is seeking a visionary engineering leader to serve as the Director of Engineering. This role involves leading the quality engineering discipline into the AI era, focusing on automation infrastructure, performance engineering, and AI-driven quality initiatives.

Key Responsibilities

• AI Quality Strategy:
  • Define and lead AI-augmented quality initiatives across the organization.
  • Deploy LLM-powered test generation and analysis tooling.
  • Build frameworks for validating AI/ML model outputs.
  • Evaluate and integrate emerging AI quality toolchains.
  • Champion responsible AI testing practices and governance models.
• Automation Engineering:
  • Own the full automation strategy across UI, API, and integration layers.
  • Architect scalable test frameworks and drive shift-left testing.
  • Establish coverage KPIs, flakiness SLAs, and automation ROI metrics.
  • Lead adoption of self-healing and AI-assisted test maintenance.
• Performance Engineering:
  • Lead performance and load testing strategy at enterprise scale.
  • Define SLOs/SLAs and partner with SRE on reliability thresholds.
  • Drive root-cause analysis for regressions and bottlenecks.
  • Oversee performance toolchains and integrations.
• People & Org Leadership:
  • Lead and grow teams of automation and performance engineers.
  • Set technical direction and career ladders for the quality engineering organization.
  • Foster a culture of ownership and continuous learning.

Requirements

• 12+ years in software engineering or QA, with 5+ years in engineering leadership.
• Deep hands-on background in test automation architecture.
• Proven track record leading performance engineering at scale.
• Experience shipping or operating AI/ML systems.
• Enterprise software domain experience preferred.
• Working knowledge of LLM capabilities relevant to software testing.
• Proficiency in at least one scripting/programming language.
• Exceptional communication and data-driven decision-making skills.

Benefits

Work in a fast-paced, collaborative environment with opportunities for growth and development across multiple roles and locations.

Location

This is a hybrid role requiring presence in the Raanana, Israel office for 2 days a week, with 3 days of remote work.

How to Apply

To apply, please visit the company’s career page or contact the HR department directly.

Deadline

No specific deadline stated.