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    Helpdesk/ICT Officer @Iconic Open University

    26 days ago·Iconic Open University is hiring a Helpdesk/ICT Officer·📍 Location: Nigeria

    Overview

    Iconic Open University is seeking enthusiastic, qualified, and dedicated individuals to join their team as Helpdesk Officers/ICT Officers at their campuses in Gusau, Birnin Kebbi, Gombe, and Damaturu.

    Key Responsibilities

    • Serve as the first point of contact for students and staff seeking technical or administrative assistance.
    • Provide support in person, over the phone, or via remote access.
    • Troubleshoot and resolve basic to intermediate hardware, software, and network issues.
    • Maintain and manage ICT asset inventory at the campus level.
    • Support the setup and operation of digital learning tools and classroom technology.

    Requirements

    • Educational Qualification: Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
    • Age Requirement: Candidates must not be more than 30 years of age.
    • Residency: Candidates must be residents of the specific city they are applying for (Gusau, Birnin Kebbi, Gombe, or Damaturu) or willing to relocate.
    • Technical Skills: Strong computer/ICT skills, experience with troubleshooting hardware/software, and knowledge of networking basics are required.
    • Soft Skills: Excellent communication and interpersonal skills, with a strong customer service orientation.

    How to Apply

    Interested and qualified candidates should upload their updated Curriculum Vitae and a Cover Letter indicating their preferred campus via the university careers portal.

    Location

    Gusau (Zamfara), Birnin Kebbi (Kebbi), Gombe (Gombe), and Damaturu (Yobe), Nigeria.

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