Merchant Success Manager, Enterprise @Loop

Overview

The Merchant Success Team at Loop aims to optimize the value of the partnership with merchants, focusing on onboarding experience, ongoing support, and strategic account management. The Enterprise Merchant Success Manager will serve as a strategic advisor for complex merchant relationships, collaborating to achieve measurable outcomes and build long-term partnerships.

Key Responsibilities

• Serve as the strategic advisor to larger, complex merchant relationships.
• Work with merchants to achieve measurable outcomes and deepen partnerships with Loop.
• Navigate sophisticated organizations and align stakeholders.
• Translate complex data into clear value stories.
• Mobilize Loop resources based on merchant needs and business impact.

Requirements

• Demonstrated experience in handling challenges with strategic relationships.
• Strong business acumen and empathy.
• Exceptional communication and cross-functional leadership skills.

Benefits

Loop emphasizes a Blended Working Environment to allow team members to perform their best work.

Location

This position is available for candidates located in the United States.

How to Apply

For application details, please refer to the company’s career page.