Merchant Success Manager, Mid-Market @Loop

Overview

The role of Mid-Market Merchant Success Manager at Loop involves managing a portfolio of growing merchants to optimize the value of their partnership with Loop. The focus is on enhancing the merchant onboarding experience and providing ongoing support and strategic account management.

Key Responsibilities

• Own a portfolio of merchants and help them realize measurable value from their partnership.
• Drive retention, product adoption, and expansion across the book of business.
• Balance proactive strategy with portfolio efficiency.
• Use data and health signals to focus time on impactful areas.
• Deliver a consistently strong merchant experience at scale.

Requirements

This position is intended for candidates located in the United States.

Benefits

Details on benefits are not provided in the listing.

Location

Remote - candidates must be located in the United States.

How to Apply

Application instructions are not provided in the listing.