Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The Principal Product Manager for Strategic Account Interactions at Elastic will serve as the primary product voice for strategic enterprise customers in the Elastic Security division. This high-impact role involves managing enhancement requests and prioritizing them while maintaining strong relationships with key stakeholders.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts.
• Translate customer requirements into shipped products, synthesizing input from various accounts.
• Shape customer input into successful products and advocate for broader market benefits.
• Serve as the primary product voice in meetings with senior customer stakeholders.
• Prioritize customer-sourced requirements using frameworks like RICE and weighted scoring.
• Partner with product and engineering leads to write actionable requirements.
• Support deal cycles as a product resource during RFP responses and roadmap presentations.
• Create artifacts that ensure visibility of project status without requiring meetings.

Requirements

• 7–10 years of product management experience, with at least 4 years in B2B enterprise software.
• Hands-on knowledge of SIEM, SOAR, XDR or broader security operations platforms.
• Experience managing enhancement request pipelines across multiple enterprise accounts.
• Comfortable interacting with C-suite and VP-level customer stakeholders.
• Technical credibility and the ability to write clear, actionable specifications.
• Experience working cross-functionally with Product, Sales, Customer Success, Engineering, and Legal.
• Strong structured thinking with a focus on closure and proactive communication.
• Ability to leverage AI tools for project management and communication.

Benefits

• Competitive salary and eligibility to participate in Elastic's stock program.
• Health coverage for employees and their families in many locations.
• Flexible working hours and locations.
• Generous vacation days each year.
• Financial match for charitable donations and volunteer time off.
• Minimum of 16 weeks of parental leave.

Location

This role is remote-first, with expected travel up to 50% to support strategic accounts.

How to Apply

Please apply directly through the company career page.

Deadline

No specific deadline stated.