Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role is for a Principal Product Manager in Elastic Security, focusing on managing product requirements from strategic enterprise customers. The company is known for its search AI platform that enables real-time data accessibility.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts and maintain a structured system for tracking and prioritizing customer requirements.
• Translate customer requirements into product features, ensuring they align with broader market needs.
• Identify patterns across accounts for successful product development and partnerships.
• Communicate with senior customer stakeholders, providing roadmap updates while maintaining strong relationships.
• Prioritize customer requests using structured frameworks and be transparent about the prioritization process.
• Collaborate with product and engineering teams to create actionable requirements.
• Support deal cycles through active participation in RFPs and presentations.
• Create and manage visibility artifacts for stakeholders without requiring frequent meetings.
• Advocate for customer needs within the company while balancing broader market demands.

Requirements

• 7–10 years of product management experience, with at least 4 years in B2B enterprise software.
• Experience managing enhancement request pipelines at scale for enterprise accounts.
• Security domain knowledge, particularly in SIEM, SOAR, or XDR platforms.
• Proven ability to manage relationships with C-suite and VP-level stakeholders effectively.
• Technical credibility and experience in writing specifications that engineers can act on.
• Cross-functional leadership skills to operate effectively across various teams.
• Excellent communication skills for distilling complex concepts to diverse audiences.

Benefits

• Competitive pay based on work performed, with no consideration of previous salary history.
• Health coverage for employees and families in many locations.
• Flexible working hours and locations.
• Generous vacation policy.
• Donation matching program up to $2000.
• Up to 40 hours per year for volunteer projects.
• A minimum of 16 weeks of parental leave.

Location

This role is remote-first with expected travel up to 50% to support strategic accounts.

How to Apply

To apply for this position, please follow the application instructions provided in the job listing or contact the company directly.