Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role of Principal Product Manager involves being the primary product voice for Elastic Security's most strategic enterprise customers. This position focuses on managing enhancement requests and ensuring alignment between customer needs and product direction.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts.
• Translate customer requirements into shipped products.
• Identify and shape patterns from strategic accounts into successful products.
• Influence core product roadmaps with validated customer patterns.
• Serve as the primary product voice in meetings with senior customer stakeholders.
• Prioritize customer-sourced requirements using structured frameworks.
• Write clear requirements for product and engineering leads.
• Collaborate with various departments, including Sales and Legal.
• Create visibility artifacts like roadmap trackers and enhancement request dashboards.
• Advocate for customer needs while balancing broader market interests.

Requirements

• 7–10 years of product management experience, with at least 4 years in B2B enterprise software.
• Hands-on knowledge with security operations platforms.
• Experience managing enhancement requests at scale.
• Strong executive presence and communication skills.
• Technical credibility and cross-functional leadership abilities.
• Structured thinking with a bias for closure.
• Comfortable with AI-augmented work processes.

Benefits

• Competitive pay based on performance.
• Health coverage for you and your family.
• Flexible work arrangements.
• Generous vacation days.
• Financial donation matching and volunteer project support.
• Parental leave of at least 16 weeks.

Location

This role is remote-first, with up to 50% travel expected.

How to Apply

Interested applicants can submit their application through the company’s careers page.

Deadline

No specific deadline mentioned.