Renewals Manager @Mixpanel

Overview

Mixpanel is the leading product intelligence and analytics platform, focusing on helping companies understand product usage. The Renewals Manager role is pivotal, partnering with strategic customers to enhance their product usage and driving the growth of Mixpanel’s recurring revenue.

Key Responsibilities

• Manage the end-to-end renewal process within an assigned territory, ensuring accuracy and urgency.
• Negotiate contract renewals while maintaining customer relationships and maximizing contract value.
• Analyze renewal data to identify trends and risks, maintaining an accurate forecasting process.
• Engage with decision-makers early to navigate budget cycles and approval processes.
• Identify risks and collaborate with Customer Success, Legal, and Sales to protect retention.
• Develop pricing proposals tailored to customer needs.
• Highlight Mixpanel's value proposition during renewal negotiations.
• Contribute to improving renewal processes and creating scalable team practices.

Requirements

• A proven track record in renewals, account management, or sales roles in a B2B SaaS environment.
• Experience negotiating contracts with commercial stakeholders.
• Ability to manage a high-volume customer base while ensuring satisfaction.
• Familiarity with ARR data and renewal metrics.
• Experience working cross-functionally with various departments to close deals.

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional Pre-Tax Benefits including 401(K) and Wellness Benefits

Location

Remote (based in the United States)

How to Apply

Please submit your application through the Mixpanel career page.

Deadline

Not specified.