Renewals Manager @Mixpanel

Overview

Mixpanel is the leading product intelligence and analytics platform, helping over 29,000 companies understand how people use their products. The Renewals Manager will partner with strategic customers to ensure they derive continuous value from Mixpanel while protecting and expanding the recurring revenue base.

Key Responsibilities

• Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
• Negotiate contract renewals using sound commercial judgment to protect customer relationships and maximize contract value.
• Maintain a rolling 90–120-day forecast; analyze renewal data to identify trends and prioritize interventions.
• Engage decision-makers early to understand budget cycles and approval processes.
• Identify risk signals proactively and collaborate with various teams to navigate complex situations.
• Develop and present pricing proposals tailored to customer needs.
• Articulate Mixpanel's value proposition during renewal negotiations.
• Contribute to process improvements and develop scalable playbooks for the team.

Requirements

• A track record of quota achievement in renewals, account management, or sales in a B2B SaaS environment.
• Experience negotiating contracts with commercial stakeholders, including multi-year deals.
• Ability to manage a high-volume book of business while maintaining forecast accuracy.
• Comfort with ARR data, churn signals, and renewal metrics.
• Experience partnering cross-functionally with Customer Success, Finance, and Sales Ops.
• Bonus points for experience in product analytics or familiarity with CRM tools like Salesforce.

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional Benefits, including 401(K) and Wellness Benefit

Location

Remote (Based in the US)

How to Apply

Interested candidates can apply through the Mixpanel careers page.

Deadline

Not specified.