Staff User Researcher - Consumer @Instacart

Overview

The role of Staff User Researcher - Consumer at Instacart focuses on transforming how people engage with food, nutrition, and health through innovative product experiences. The researcher will work closely with cross-functional teams to understand consumer behavior and drive product innovation.

Key Responsibilities

• Own and drive the research roadmap for the consumer innovation workstream, collaborating with product, design, data science, and engineering teams.
• Conduct generative foundational research to explore consumer perspectives on food, nutrition, and health.
• Apply behavioral science frameworks to inform research questions and insights for product development.
• Execute and oversee mixed-methods research including qualitative studies and quantitative approaches.
• Translate research findings into actionable narratives that influence stakeholder decisions.
• Maintain knowledge bases, personas, and journey maps to support organizational insights.
• Mentor junior researchers and contribute to the standards of the research organization.
• Advocate for consumers within the organization through clear insights.

Requirements

• 8+ years of experience in UX or consumer research in a product organization.
• Background in behavioral psychology or economics.
• Expertise in qualitative and quantitative research methodologies.
• Proven ability to define opportunity spaces and influence product strategy.
• Strong storytelling skills to convey nuanced insights.
• Experience working with data science teams.
• Fluency in using AI tools for research.
• Advanced degree preferred in a related field; Bachelor's degree required.

Benefits

Instacart offers market-competitive compensation and benefits, including a base pay range that varies by location and eligibility for equity grants.

Location

This position is remote, with a focus on candidates located in the United States.

How to Apply

Interested candidates can apply through the application process specified in the job posting.