Account Executive, Small Business @Fin

Overview

Fin is an AI Customer Agent company focused on enhancing customer experiences. As an SMB Account Executive, the role involves leading the growth of new business in the Small Business segment.

Key Responsibilities

• Evangelize the product by driving growth and adoption of Intercom across Small Business customers.
• Manage the full sales cycle from prospecting to close using a consultative sales approach.
• Provide timely forecasts and visibility on revenue performance.
• Articulate Intercom’s value using the Command of the Message framework.
• Forecast and plan pacing for each month and quarter.
• Collaborate with Solutions Engineers to secure flagship logos.
• Act as the voice of customers in partnership with R&D and Marketing.

Requirements

• 2+ years of experience in a closing role.
• 1+ years in selling SaaS products.
• Experience in outbound prospecting.
• Strong sales instincts with a track record of exceeding quotas.
• Exceptional written and verbal communication skills.
• Ability to operate in a fast-paced organization across diverse industries.
• Ability to close new business in competitive environments.
• Exhibits a growth mindset and intellectual curiosity.

Benefits

Fin offers benefits designed to support health, well-being, family needs, time away from work, and financial futures, varying by location.

Location

Current position is hybrid with expectations to be in the office at least three days per week in Australia.

How to Apply

Learn more about working at Fin and apply at fin.ai/careers.