Overview

The role of Analytics Lead, Full Stack (Collections & Recoveries) at Affirm involves owning and driving the collections and recoveries strategy for Affirm Canada, managing the entire post-delinquency lifecycle while partnering with Product and Compliance to meet regulatory requirements.

Key Responsibilities

Own the full Canadian post-delinquency lifecycle, including digital collections, outbound collections, agency placements, and post-charge-off recoveries.
Develop collections channel strategies, optimizing communication cadence, sequencing, and outbound calling strategies.
Manage recoveries strategy and performance analytics, focusing on recovery rates and vendor performance.
Set and iterate the Canadian collections and recoveries strategy, identifying initiatives to improve performance.
Design and quantify initiatives, using A/B testing and measuring impact post-launch.
Ensure compliance with Canada's regulatory landscape in all treatment designs.
Collaborate with collections and recoveries teams across different regions for cross-market leverage.

Requirements

5-7+ years in credit risk, collections, or recovery strategy analytics in consumer lending.
Experience designing or optimizing collections strategies using data and analytics.
Strong analytical skills with proficiency in SQL, Python, or other scripting languages.
Ability to interpret performance data and translate it into actionable insights.
Knowledge of collections and recovery practices, with familiarity in Canadian regulations a plus.
Excellent communication and stakeholder management skills.
A passion for data-driven insights and the ability to drive change.
Intelligence and humility to support business growth.

Benefits

100% subsidized health coverage for employees and their dependents.
Monthly stipends for tech setup and wellness options.
Flexible time off and generous holiday calendar.
Employee stock purchase plan (ESPP) available.

Location

This remote role is open to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.

How to Apply

Submit your application through the provided link.

Deadline

No specific deadline mentioned.