Overview

Iconic Open University is seeking enthusiastic, qualified, and dedicated individuals to join their team as Helpdesk Officers/ICT Officers at their campuses in Gusau, Birnin Kebbi, Gombe, and Damaturu.

Key Responsibilities

Serve as the first point of contact for students and staff seeking technical or administrative assistance.
Provide support in person, over the phone, or via remote access.
Troubleshoot and resolve basic to intermediate hardware, software, and network issues.
Maintain and manage ICT asset inventory at the campus level.
Support the setup and operation of digital learning tools and classroom technology.

Requirements

Educational Qualification: Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
Age Requirement: Candidates must not be more than 30 years of age.
Residency: Candidates must be residents of the specific city they are applying for (Gusau, Birnin Kebbi, Gombe, or Damaturu) or willing to relocate.
Technical Skills: Strong computer/ICT skills, experience with troubleshooting hardware/software, and knowledge of networking basics are required.
Soft Skills: Excellent communication and interpersonal skills, with a strong customer service orientation.

How to Apply

Interested and qualified candidates should upload their updated Curriculum Vitae and a Cover Letter indicating their preferred campus via the university careers portal.