Chief of Staff, Online Grocery @Instacart

Overview

Instacart is transforming the grocery industry by providing access to food that customers love. The company is seeking a Chief of Staff for the Online Grocery division to work closely with the General Manager and support a team of approximately 200 people in product, design, research, and technical program management.

Key Responsibilities

• Own and improve the business rhythm for the GM and the organization, including leadership meetings and organizational communications.
• Manage the GM's operating cadence by prioritizing and delegating workstreams.
• Improve decision-making processes by clarifying decision rights and building relevant frameworks.
• Capture and communicate decisions effectively to stakeholders and track execution.
• Shape and run leadership team offsites, including objectives and agendas.
• Prepare briefings and coordinate research for the GM's meetings with key leaders.
• Partner with the GM, HR, and finance on headcount budget management.
• Drive calendar and content for upward communication with the C-suite and board.
• Help diagnose and address organizational issues and improve team culture.
• Drive annual and long-range planning for Online Grocery.
• Identify and own emerging opportunities and risks.

Requirements

• 10+ years of work experience with R&D experience in a product, design, engineering, or technical program management role.
• Experience in consulting, corporate strategy/operations, or finance, working directly with executives.
• Ability to navigate and support R&D teams effectively.
• High emotional intelligence and ability to build trusted relationships.
• Strong written and verbal communication skills at an executive level.
• Exceptional organizational and program management skills.
• Ability to travel up to 10%.

Benefits

Instacart offers competitive compensation and benefits, including a potential equity grant and annual refresh grants.

Location

Remote – United States

How to Apply

To apply, please visit the company’s careers page.