Communications Coordinator @PEP Africa

PEP Africa has opened applications for the position of Communications Coordinator, offering an exciting opportunity for a creative and dynamic communications professional to join its People Support Department in Cape Town, South Africa.

The organization is seeking an energetic content creator who can bring company culture to life through engaging storytelling, multimedia content, employee engagement campaigns, and employer branding initiatives. The successful candidate will play a key role in keeping employees across Africa informed, connected, and inspired through strategic communication efforts.

Applications for the position will close on 12 June 2026.

About the Role

The Communications Coordinator will be responsible for managing internal communication platforms and supporting employee engagement, culture-building, and employer branding initiatives throughout PEP Africa’s operations.

The position is based in Cape Town and falls within the People Support Department.

The ideal candidate will be highly creative, self-motivated, organized, and capable of managing multiple projects in a fast-paced environment while maintaining high-quality communication standards.

Key Responsibilities

The successful applicant will contribute to several areas of communication, branding, and employee engagement.

Communication and Content Development

A major focus of the role involves creating impactful content that reflects the organization’s culture, values, and strategic priorities.

Responsibilities include:

• Developing engaging communication content aligned with company initiatives.
• Creating multimedia content, including videos, graphics, and employee communications.
• Producing content for employees across various African markets.
• Supporting employee engagement campaigns and recognition initiatives.
• Developing wellness-related communication content.
• Coordinating interactive employee activities and internal campaigns.
• Collaborating with departments across the organization to develop impactful messaging.

The Communications Coordinator will also ensure that communication efforts support organizational goals while strengthening employee engagement.

Monitoring Communication Effectiveness

The role requires ongoing assessment of communication performance and engagement levels.

Responsibilities include:

• Monitoring engagement analytics and participation trends.
• Evaluating employee feedback.
• Tracking communication campaign performance.
• Identifying opportunities for improvement.
• Recommending future communication strategies and initiatives.

These activities will help ensure communication remains relevant, effective, and aligned with employee needs.

Brand and Content Management

The Communications Coordinator will ensure consistency and professionalism across all communication channels.

Key duties include:

• Ensuring content complies with company standards and brand guidelines.
• Managing stakeholder feedback and approval processes.
• Maintaining content accuracy and consistency.
• Supporting cross-platform integration to increase visibility and engagement.
• Compiling monthly communication reports.
• Designing communication materials for internal business initiatives.

The role also includes producing:

• Posters
• Brochures
• Videos
• Internal marketing materials

Employer Branding Responsibilities

PEP Africa is looking for a professional who can strengthen its employer brand through compelling storytelling and digital engagement.

Key responsibilities include:

• Creating social media content that showcases company culture.
• Promoting employee success stories.
• Highlighting organizational initiatives and achievements.
• Managing digital content for platforms such as LinkedIn and the company website.
• Supporting employer branding campaigns across Africa.

The Communications Coordinator will work closely with marketing teams to ensure employer branding efforts remain innovative, relevant, and aligned with industry trends.

Supporting Employee Engagement and Culture

The successful candidate will play an active role in building a positive employee experience throughout the organization.

Responsibilities include:

• Coordinating culture-building initiatives.
• Supporting employee wellness programmes.
• Organizing recognition activities.
• Managing monthly employee engagement campaigns.
• Supporting events across Africa.
• Developing post-event communication content that highlights participation and outcomes.

These activities will contribute to strengthening organizational culture and employee connection.

Recruitment and People Support Functions

In addition to communication responsibilities, the position includes involvement in broader People Support initiatives.

Duties include:

• Assisting with recruitment and selection activities.
• Supporting People Support projects and programmes.
• Contributing to talent management initiatives.
• Participating in internal organizational development activities.

Candidates with previous HR exposure may have an added advantage.

Qualifications and Experience Required

PEP Africa is seeking candidates who possess the following qualifications:

Educational Requirements

• Degree or Diploma in:
  • Communications
  • Journalism
  • Design
  • Related disciplines

Professional Experience

• Minimum of two years’ experience in:
  • Communications
  • Content creation
  • Employee engagement

Additional experience that would be advantageous includes:

• Human Resources experience
• Retail industry experience

Skills and Technical Competencies

The ideal candidate should demonstrate strong capabilities in:

• Multimedia content creation
• Video editing
• Graphic design
• Storytelling
• Creative writing
• Digital communications
• Content management platforms
• Employee engagement analytics
• Project management

Strong verbal and written English communication skills are essential.

Applicants should also be comfortable working across multiple teams while managing competing priorities and deadlines.

Competencies and Personal Attributes

PEP Africa is seeking candidates who demonstrate:

• Honesty and integrity
• Passion and resourcefulness
• Creativity and innovation
• Strong planning and organizational skills
• Service orientation
• Confidence and decisiveness
• Problem-solving abilities
• Relationship-building skills
• Learning agility
• Teamwork and collaboration
• Ability to work independently

The organization values professionals who can thrive in dynamic environments while maintaining attention to detail and delivering high-quality results.

Eligibility Requirements

Applicants must:

• Be South African citizens.
• Possess the required qualifications and experience.
• Demonstrate advanced English communication abilities.
• Be capable of managing multiple projects within a fast-paced work environment.

Why Join PEP Africa?

The Communications Coordinator role offers an opportunity to work at the heart of employee engagement and employer branding within one of Africa’s leading retail organizations.

Successful candidates will have the opportunity to:

• Shape employee experiences across multiple African markets.
• Build impactful communication campaigns.
• Strengthen organizational culture.
• Develop innovative employer branding initiatives.
• Work alongside diverse teams across the continent.
• Contribute to talent and people development programmes.

Application Process

Interested candidates are encouraged to submit their applications before the closing date.

Application Deadline: 12 June 2026

Applicants may apply online or submit their CV via email to:

careers@pepafrica.com

Conclusion

The Communications Coordinator position at PEP Africa presents an excellent opportunity for communications professionals seeking to combine creativity, storytelling, employee engagement, and employer branding within a dynamic and growing organization. Candidates with strong content creation skills, digital communication expertise, and a passion for people-focused initiatives are encouraged to apply before the deadline.

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Disclaimer: Global South Opportunities (GSO) is not the organization offering this opportunity. For any inquiries, please contact the official organization directly. Please do not send your applications & CVs to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.