Customer Operations Expert @Teleperformance

We’re Hiring: Customer Operations Experts (Teleperformance – Kenya)

Teleperformance is inviting applications from passionate and multilingual individuals to join its international team as Customer Operations Experts. This is an exciting opportunity for candidates in Nigeria and other eligible regions who are ready to build a global career in customer experience while working with a leading multinational organization based in Kenya.

This role is ideal for individuals who are enthusiastic about delivering excellent customer service, solving problems efficiently, and working in a fast-paced, multicultural environment. Successful candidates will become part of a dynamic operations team focused on providing high-quality support to global customers.

🌍 Language Requirement

To qualify, applicants must be fluent (both written and spoken) in at least one of the following languages:

• Hausa
• Yoruba
• Igbo
• Fulfulde
• Kanuri
• Tiv
• Nigerian Pidgin

Multilingual ability is a strong advantage, especially in customer support roles where clear communication and cultural understanding are essential.

📌 Job Requirements

Interested applicants are expected to meet the following criteria:

• Minimum of 1 year experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to work effectively in a team and handle customer inquiries professionally
• Valid international passport (mandatory for relocation)
• Willingness and readiness to relocate to Kenya for the role
• A positive attitude, adaptability, and commitment to delivering excellent service

The organization is looking for individuals who are not only skilled in communication but also emotionally intelligent, patient, and capable of handling diverse customer needs in a global environment.

🌟 Why Join Teleperformance?

This opportunity offers more than just a job—it is a gateway to international career growth. Selected candidates will have the chance to work with a globally recognized customer experience leader while gaining exposure to international standards, systems, and practices.

Employees will benefit from:

• Working in a multicultural and professional international environment
• Opportunities for career development and advancement
• Exposure to global customer operations and support systems
• A chance to build valuable experience in a fast-growing industry
• Relocation experience and international work exposure in Kenya

This role is particularly suited for individuals seeking to expand their career beyond local opportunities and gain international experience in customer operations and support services.

📍 Location

Successful candidates will be based in Kenya, where they will join Teleperformance’s global operations center. Applicants must therefore be fully prepared and willing to relocate.

📄 How to Apply Kenya

Interested candidates who meet the requirements are encouraged to submit their applications using the official application link below:

Apply here

Applicants are advised to ensure that all information provided is accurate and complete, as only shortlisted candidates will be contacted for further stages of the recruitment process.

This is a unique opportunity for skilled customer service professionals who are ready to take their careers to the international stage and work with one of the world’s leading outsourcing and customer experience companies.