Director, Enterprise AI & Machine Learning Engineering @Instacart

Overview

Instacart’s Enterprise AI team is building the next generation of intelligent solutions for retailers. They are seeking a Director of Enterprise AI Engineering and Machine Learning to lead the development of agentic AI products that help retailers solve complex business challenges and unlock new opportunities.

Key Responsibilities

• Lead the engineering and machine learning strategy for agentic AI solutions designed to address the needs of Instacart’s retail partners.
• Build, mentor, and inspire high-performing engineering and science teams, creating an environment that supports technical excellence, experimentation, and strong execution.
• Partner directly with retailers, product leaders, consultants, data scientists, machine learning engineers, and forward-deployed engineers to translate complex business problems into impactful AI products.
• Guide the development of systems that combine advanced machine learning, data, software engineering, and agentic capabilities, with an emphasis on reliability, scalability, usability, and measurable customer value.
• Establish direction in a zero-to-one product space, balancing long-term technical strategy with the need to move quickly and adapt to changing customer and business requirements.
• Represent Enterprise AI across the organization, communicating tradeoffs, progress, risks, and opportunities to senior stakeholders while building alignment across technical and commercial teams.

Requirements

• Demonstrated experience building and deploying agentic AI, generative AI, or machine learning products in production environments.
• Experience leading engineering, machine learning, data science, or applied science teams through product development and delivery.
• Experience partnering with product, business, customer-facing, and technical stakeholders to define requirements and deliver solutions to complex problems.
• Strong understanding of machine learning development practices, software engineering principles, data systems, and operational considerations required to scale AI applications.
• Demonstrated ability to set technical direction, prioritize work, manage ambiguity, and deliver results in a fast-changing environment.

Preferred Qualifications

• Deep technical expertise in agentic systems, large language models, machine learning platforms, or related areas of applied artificial intelligence.
• Experience delivering applied machine learning products at significant scale, including systems used by external customers or business partners.
• Experience leading cross-functional initiatives that span engineering, machine learning, data science, product, consulting, and customer-facing teams.
• Experience working directly with retailers, commerce platforms, or other enterprise customers to translate operational challenges into technology solutions.
• A track record of creating clarity and momentum in zero-to-one product environments while maintaining high standards for quality, responsible development, and customer impact.

Benefits

• Highly market-competitive compensation and benefits.
• Remote work flexibility under the Flex First remote work policy.
• Eligibility for a new hire equity grant and annual refresh grants.

Location

Remote within the United States.

How to Apply

Visit the Instacart careers page to apply.