Director, Platform Accounts Management @Affirm

Overview

The role of Director, Platform Accounts Management at Affirm involves leading a strategic commercial organization responsible for growing and strengthening platform partnerships. Affirm is focused on providing clear and flexible payment options without hidden fees.

Key Responsibilities

• Develop and implement strategy for Account Management across a diverse portfolio of platform partners.
• Lead and grow a high-performing organization, driving accountability and strategic alignment.
• Drive portfolio performance in retention, growth, product adoption, and long-term partnership value.
• Navigate complex business challenges while balancing partner needs and strategic priorities.
• Build trusted relationships with executive stakeholders and influence strategic decisions.
• Establish scalable operating models and performance frameworks to enhance efficiency and customer experience.
• Collaborate with cross-functional teams to deliver outcomes at scale.

Requirements

• 12+ years of experience in account management, strategic partnerships, or related roles.
• Deep commercial leadership experience and strong people leadership skills.
• Ability to influence organizational strategy and align cross-functional teams.
• Proven track record in shaping strategy and driving business outcomes.
• Strong analytical skills and experience solving complex problems.
• Exceptional communication and relationship-building skills with a focus on executive engagement.
• Experience in fintech, payments, or technology-driven industries is preferred.

Benefits

• 100% coverage of health premiums for employees and dependents.
• Monthly stipends for tech setup and health/wellness options.
• Flexible time off and generous holiday calendars.
• Employee stock purchase plan (ESPP) at a discount.

Location

Remote - candidates must be located within the US.

How to Apply

Please submit your application through the provided link.

Deadline

No specific deadline stated.