Fraud Operations Associate @Brex

Overview

The Fraud Operations Associate role at Brex involves managing the operational aspects of fraud, including transaction fraud and account takeovers. Candidates will work with industry experts to scale fraud operations effectively within a hybrid work environment.

Key Responsibilities

• Manage associate-level queues related to fraud operations.
• Develop and implement scalable operational processes for fraud management.
• Make risk-based decisions on high-value transactions and account offboardings.
• Respond to escalations related to fraud, balancing risk with customer focus.
• Take ownership of fraud incident handling, root cause analysis, and streamline operations.
• Lead projects on the Fraud Ops roadmap with full autonomy.
• Partner with other teams to enhance operational tools for fraud management.

Requirements

• 3+ years of experience in a fraud or risk-related operations role.
• 1+ year of experience leading projects or workstreams end to end.
• Strong analytical skills and ability to use data for decision-making.
• Excellent communication and interpersonal skills.
• Ability to collaborate on projects and process improvements.

Benefits

Brex offers a hybrid work environment with a minimum of three in-office days per week and the option for up to four weeks of fully remote work annually.

Location

Remote work with a hybrid requirement, expected to be based in the United States.

How to Apply

Applications can be submitted via the company website.

Deadline

No deadline mentioned.