GTM Systems Architect @Figma

Overview

Figma is seeking a GTM Systems Architect to optimize, scale, and govern Salesforce to support various cross-functional teams. This role combines business analysis, systems expertise, data stewardship, and cross-functional partnership to drive operational excellence across multiple departments.

Key Responsibilities

• Serve as a subject matter expert for Salesforce-related operational and process inquiries.
• Respond to and triage complex process questions, identifying root causes and recommending scalable solutions.
• Partner with stakeholders to refine and evolve workflows based on business needs.
• Drive and coordinate User Acceptance Testing (UAT) for Salesforce enhancements and system changes.
• Validate that solutions meet functional requirements and business objectives prior to release.
• Focus on maintaining the Salesforce Partner Ecosystem (Experience Cloud).
• Build and maintain scalable processes for partner onboarding and engagement tracking.
• Drive Salesforce adoption and optimize the user experience while maintaining documentation.

Requirements

• 7+ years of experience as a Salesforce Systems Administrator with a focus on Salesforce Partner Ecosystem Management.
• Deep understanding of the Salesforce platform and its integrations with other tools.
• Strong data management abilities, including knowledge of SQL/SOQL and advanced reporting experience.
• Demonstrated ability to independently manage multiple concurrent initiatives.

Benefits

• Competitive salary with equity options.
• Health, dental, and vision coverage.
• Retirement benefits with company contributions.
• Parental leave and family planning support.
• Mental health and wellness benefits.
• Paid time off, including sick leave and holidays.
• Additional benefits include recharge days, reimbursements for cell phone and internet, and lifestyle spending accounts.
• Sales incentive compensation and annual bonuses for eligible roles.

Location

This role can be held remotely in the United States or from one of the company’s US hubs.

How to Apply

Interested candidates should apply directly through Figma's application portal.

Deadline

Open until filled.