Manager, Deal Desk @Twilio

Overview

Twilio is looking for a curious, action-oriented Manager for the Deal Desk Team to support their ISV and MarTech NAMER Sales team. This remote role involves leading non-standard commercial agreements and enforcing processes that shape the NAMER selling motion.

Key Responsibilities

• Build and maintain trusted working relationships with Sales leaders on the NAMER team and serve as a strategic advisor.
• Oversee the partnership with Sales to ensure commercially sound deals are structured.
• Lead the architecture and optimization of complex financial models and pricing frameworks.
• Act as a ‘Player-Coach’ for a team of analysts, managing deal flow and complicated deal work.
• Supervise end-to-end quote-to-signature support for strategic deals.
• Collaborate with other sales supporting teams, influencing policy, process, and tooling automation.

Requirements

• A Bachelor’s or Associate’s Degree plus minimum 5 years experience in Deal Management, Sales Operations, or related fields. If no degree, a minimum of 7 years relevant experience is required.
• Minimum of 2 years experience directly managing a team.
• Ability to manage complex financial analysis.
• Diligent and detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.

Benefits

Working at Twilio offers competitive pay, generous time off, wellness leave, healthcare, a retirement savings program, and more. Offerings may vary by location.

Location

This role is remote but is not eligible for candidates in CA, CT, NJ, NY, PA, WA.

How to Apply

Applications for this role will be accepted until September 30, 2026.

Deadline

September 30, 2026