merSETA Is Hiring a Client Liaison Officer @Unknown

Client Liaison Officer Vacancy at merSETA

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) is inviting suitably qualified candidates to apply for the position of Client Liaison Officer (C4) based at its Gauteng South (B) Regional Office.

• Job Title: Client Liaison Officer (C4)
• Reference Number: CLO/GS/17/07/26
• Location: Gauteng South (B) Regional Office, South Africa
• Organisation: Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA)
• Contract: Fixed-Term Contract Aligned to the SETA Licence Term
• Salary: R598,619.29 – R728,213.47 per annum
• Closing Date: 17 July 2026

This is an excellent opportunity for professionals with experience in client liaison, skills development, engineering, training, or project management to contribute towards South Africa’s skills development agenda while working for one of the country’s leading Sector Education and Training Authorities (SETAs).

The successful candidate will join the Client Service Division on a fixed-term contract aligned to the current SETA licence term.

About merSETA

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) is a Schedule 3A public entity established under the Skills Development Act, 1998 (Act No. 97 of 1998).

The organisation is responsible for facilitating skills development across various industries, including:

• Metal and Engineering
• Motor Retail
• Components Manufacturing
• Automobile Manufacturing
• Plastics Manufacturing
• New Tyre Manufacturing
• Automotive Components Manufacturing

Through partnerships with employers, training providers, and industry stakeholders, merSETA promotes quality education, workplace learning, and workforce development.

Purpose of the Position

The Client Liaison Officer will facilitate and implement the merSETA Client Services Strategy by delivering high-quality client support, increasing access to workplace training opportunities, promoting skills development, and helping employers comply with SETA requirements.

The role focuses on improving client satisfaction while supporting employers and training partners in achieving sustainable workforce development.

Key Responsibilities

The successful candidate will be expected to:

• Guide and support companies in developing, implementing, and monitoring mandatory grants.
• Assist employers to comply with merSETA quality assurance requirements and workplace approval policies.

• Promote participation in training partnerships and learning interventions.
• Monitor workplace learning programmes and provide guidance where improvements are required.
• Support employers participating in merSETA initiatives and development projects.

• Assist with capacity-building initiatives.
• Prepare accurate and timely reports.
• Promote sustainable community-based training programmes, including initiatives in rural and farming communities.

• Support employers in claiming mandatory grants.
• Identify organisations suitable for discretionary grant funding.
• Recommend discretionary grant allocations according to prescribed criteria.
• Assist with the implementation of Memoranda of Agreement (MoAs).
• Build strong relationships with employers and industry stakeholders.

Minimum Qualifications

Applicants must possess:

• A three-year Diploma (NQF Level 6) or equivalent qualification in one of the following:
  • Engineering Studies
  • Business Studies
  • Administration
  • Project Management
  • Human Resources
  • Development and Training
  • Occupationally Directed Education, Training and Development Practices (ODETD)
  • Related field

Applicants must also have:

• At least 4 years’ experience in a client liaison environment.
• Technical competence within the manufacturing or engineering sector.

Advantageous Qualifications

Preference may be given to candidates with:

• Bachelor’s Degree (NQF Level 7) in a relevant discipline.
• Qualified Artisan status.
• Five years’ experience in client liaison and technical environments.
• Direct workplace training experience.

Required Knowledge and Skills

Successful applicants should demonstrate:

• Strong collaboration skills.
• Project management ability.
• Excellent relationship management.
• Computer literacy, including Microsoft Office applications.

• High attention to detail and accuracy.
• Sound knowledge of the manufacturing and engineering industry.
• Excellent written and verbal communication skills.
• Knowledge of Skills Development legislation and related policies.
• Valid driver’s licence.
• Own legally registered vehicle in good working condition.

Salary and Benefits

The successful candidate will receive:

• Annual salary ranging from R598,619.29 to R728,213.47.
• Competitive remuneration package.
• Opportunity to work within a respected national public entity.
• Exposure to strategic skills development programmes.
• Opportunity to collaborate with diverse industry stakeholders.

How to Apply

Interested applicants should submit:

• A fully completed merSETA Job Application Form
• Detailed Curriculum Vitae (CV)

Applications must clearly quote the following reference number in the email subject line:

Reference: CLO/GS/17/07/26

Email applications to: recruitment@merseta.org.za

Download the official merSETA Job Application Form here: APPLICATION FORM

Important Application Instructions

Applicants should note that:

• Applications without a fully completed merSETA Job Application Form will be automatically disqualified.
• The correct reference number must appear in the email subject line.
• All application instructions contained in the advert must be followed.

• Only shortlisted candidates will be contacted.
• If no response is received within two months after the closing date, applicants should regard their application as unsuccessful.
• merSETA reserves the right not to make an appointment.

Employment Equity

merSETA is an Equal Opportunity Employer.

Preference will be given to suitably qualified Affirmative Action candidates and People Living with Disabilities in accordance with the organisation’s Employment Equity Plan.

Closing Date

Applications close on 17 July 2026.

Interested professionals are encouraged to submit their applications before the deadline to be considered for this rewarding opportunity within South Africa’s skills development sector.

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