Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role of Principal Product Manager at Elastic focuses on managing product direction and customer needs for Elastic Security's enterprise clients. The company leverages AI-driven search technology to provide real-time data solutions across various sectors.

Key Responsibilities

• Manage the enhancement request pipeline for multiple strategic enterprise accounts.
• Translate customer requirements into actionable product features.
• Identify and formalize partnerships for product design based on customer input.
• Influence core product roadmaps with validated customer patterns.
• Serve as the primary product voice in meetings with senior customer stakeholders.
• Prioritize requirements using structured frameworks and data-driven judgment.
• Write clear requirements for engineering teams to act on.
• Support sales and customer success teams during deal cycles.
• Create tracking artifacts for visibility on enhancement requests and decisions.
• Advocate for customer needs while balancing broader market demands.

Requirements

• 7–10 years of product management experience, including 4 years in B2B enterprise software.
• Hands-on knowledge of security platforms (SIEM, SOAR, XDR).
• Experience managing enhancement requests for multiple enterprise accounts.
• Strong executive presence and ability to communicate with C-suite stakeholders.
• Technical credibility with the ability to write actionable specifications.
• Cross-functional leadership experience, integrating across various teams.
• Structured thinking and a bias for closure in managing projects.
• Familiarity with AI tools for product management tasks.
• Exceptional communication skills for diverse audiences.

Benefits

• Competitive pay without regard to past salaries.
• Health coverage for employees and families in multiple locations.
• Flexible scheduling and remote work options.
• Generous vacation days and parental leave.
• Donation matching and volunteer time off programs.

Location

This role is remote-first with travel up to 50% to support enterprise accounts.

How to Apply

To apply, please submit your resume through the company’s career portal.

Deadline

No application deadline stated.