Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role is for a Principal Product Manager for Elastic Security, focusing on strategic enterprise customers. The manager will bridge customer needs with product direction, handling enhancement requests and prioritizing them to ensure efficient workflow.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts.
• Translate customer requirements into shipped products.
• Identify patterns from strategic accounts and develop successful products.
• Feed validated customer patterns into core product roadmaps.
• Serve as the primary product voice in meetings with senior stakeholders.
• Utilize structured frameworks for prioritization of customer-sourced requirements.
• Partner with product and engineering teams to write actionable requirements.
• Support deal cycles as a product resource.
• Create visibility artifacts such as roadmap trackers and enhancement dashboards.
• Advocate for customer needs while balancing the broader market perspective.

Requirements

• 7-10 years of product management experience, at least 4 years in B2B enterprise software.
• Security domain knowledge with hands-on experience in SIEM, SOAR, XDR, or security operations platforms.
• Experience managing enhancement requests at scale across multiple accounts.
• Strong executive presence and ability to communicate effectively with C-suite stakeholders.
• Technical credibility to write clear specifications for engineers.
• Experience leading cross-functional teams in a dynamic environment.
• Structured thinking and effective in managing unstructured problems.
• Familiarity with AI tools to enhance workflow efficiency.
• Excellent communication skills, capable of distilling complex concepts for various audiences.

Benefits

• Competitive pay based on performance.
• Health coverage for employees and families in various locations.
• Flexible scheduling options.
• Generous vacation days.
• Donation matching program.
• Volunteer hours provided annually.
• Parental leave policy of a minimum of 16 weeks.

Location

This role is remote-first with travel expected up to 50% for customer engagements.

How to Apply

To apply, please visit the application page provided by the employer.

Deadline

No specific deadline mentioned.