Principal Technical Account Manager @Outreach

Overview

The Principal Technical Account Manager at Outreach serves as a strategic authority within the Technical Account Management organization, overseeing enterprise-level engagements with key customers and driving systemic success initiatives.

Key Responsibilities

• Own and lead enterprise-level strategic engagements with key customers.
• Act as a strategic advisor to executive customer leadership and internal stakeholders across Product, Engineering, GTM, and Supportability.
• Define engagement models, customer success frameworks, and operational standards.
• Translate enterprise-scale patterns into actionable product strategies.
• Lead transformational programs with broad business impact.

Requirements

• Expert-level proficiency in platform architecture and enterprise operations.
• Strong customer engagement strategy and organizational leadership skills.
• Recognized internally and externally as a strategic authority.

Benefits

Details on benefits are not provided in the listing.

Location

This role is fully remote but candidates must be located in the EST time zone.

How to Apply

To apply, please visit Outreach's career page.

Deadline

No specific deadline is mentioned.