Staff Experience Designer @Instacart

Overview

Instacart is transforming the grocery industry by making grocery shopping effortless for everyone. The company is seeking a Staff Experience Designer to join the Core Experience team and lead work across multiple touchpoints along the end-to-end online grocery experience.

Key Responsibilities

• Drive and lead experiences across consumer-facing products to create personalized journeys for households.
• Lead end-to-end experience design briefs across all surfaces and modalities.
• Craft narratives, naming, and value propositions for experiences and features.
• Define and own experience frameworks mapping key journeys.
• Shape content, hierarchy, and information architecture across surfaces.
• Codify experiential principles to guide user understanding and feelings across flows.
• Utilize AI-assisted prototyping in design practices.
• Design for visual clarity, pacing, and density.
• Conduct research and translate insights into journey maps, flows, and principles.
• Mentor partners on experience-led thinking throughout projects.

Requirements

• 15+ years of experience designing digital products with a focus on complex, multi-step journeys.
• Strong portfolio showcasing fluency in at least two design languages.
• Exceptional eye for design system detail and brand differentiation.
• Proven ability to direct multiple design disciplines with strong communication skills.
• Fascination with human behavior and design-related domains.
• Fluency in Google Slides and Figma.

Benefits

Competitive compensation and benefits based on location, with potential for a new hire equity grant and annual refresh grants.

Location

Remote - United States

How to Apply

Applicants should refer to the Instacart career page for further information.