Staff Software Engineer @Lyft

Overview

The role of Staff Software Engineer at Lyft involves designing, owning, and scaling the Global Support Platform to support Lyft's international growth. The Global Support & Partnerships team plays a critical role in providing exceptional customer care experiences.

Key Responsibilities

• Set the technical vision and strategy for a rapidly evolving product area and make high-judgment calls on architecture and technology direction.
• Drive the adoption of AI and machine learning solutions to optimize customer support workflows and enhance operational efficiency.
• Lead a team of engineers, maintaining a high bar for technical excellence and shipping code.
• Translate high-level business goals into actionable engineering projects, owning the technical roadmap from conception to delivery.
• Drive responsible adoption of AI development tools across engineering teams and improve productivity while maintaining code quality.
• Establish best practices for deployment, alerting, and on-call health, taking ownership of platform stability.
• Drive alignment across product, design, and operations, proactively resolving bottlenecks.
• Mentor and support the engineering team, fostering a culture of technical excellence.

Requirements

• 8+ years of software engineering experience with a track record of architecting and delivering large-scale backend systems.
• Experience setting technical direction for a product or platform area, including authoring architecture documentation.
• Deep expertise in designing and operating distributed systems, including microservices and high-throughput APIs.
• Proficiency in backend languages such as Python, Go, Java, or C#.
• Experience with public cloud platforms (AWS, GCP, Microsoft Azure) and container orchestration technologies (Kubernetes, Docker).
• Ability to lead and influence a team of engineers effectively.
• Excellent written and verbal communication skills.

Benefits

• Professional and stable working environment.
• Latest technology and equipment provided.
• Potential for remote work, including outside the country (dependent on work authorizations).
• 28 calendar days for vacation and up to 5 paid sick days.
• 18 weeks of paid parental leave.
• Mental health and family building benefits.

Location

This role is fully remote, but employees must reside and work in Ukraine.

How to Apply

Interested candidates should apply directly through Lyft's career page.