Staff User Researcher - Consumer @Instacart

Overview

Instacart is transforming the grocery industry by reimagining how people relate to food at home. The Staff User Researcher will be part of a team focused on building innovative product experiences that help consumers make better food choices.

Key Responsibilities

• Independently own and drive the research roadmap for the consumer innovation workstream.
• Lead generative, foundational research to understand consumer thoughts on food, nutrition, and health.
• Apply behavioral science frameworks to frame research questions and generate insights.
• Execute and oversee rigorous mixed-methods research, including qualitative and quantitative approaches.
• Translate research into compelling narratives to inform product and design decisions.
• Maintain living knowledge bases, personas, and journey maps for organizational use.
• Mentor junior researchers and contribute to the standards of the research organization.
• Advocate for the customer across the organization to influence strategy and roadmap.

Requirements

• 8+ years conducting UX or consumer research, particularly in early-stage innovation or new product development.
• Background in behavioral psychology or behavioral economics.
• Expertise in qualitative methodologies and strong skills in quantitative methods.
• Proven ability to lead foundational research that shapes product strategy.
• Exceptional storytelling skills to convert human insights into actionable narratives.
• Experience working with data science teams and familiarity with AI tools.
• Advanced degree preferred; Bachelor's degree or equivalent experience required.

Benefits

• Market-competitive compensation and benefits based on location.
• Eligibility for equity grants and annual refresh grants.

Location

Remote - United States

How to Apply

To apply, please visit the Instacart careers page and submit your application.

Deadline

No deadline stated.