Overview

A reputable client, Guaranty Trust Bank, is recruiting qualified candidates for the roles of Transaction Officer and Contact Center Agent, aimed at individuals passionate about a career in the banking sector.

Key Responsibilities

Transaction Officer: Handle daily financial transactions, ensure accuracy in processing, and assist customers with banking services.
Contact Center Agent: Manage customer inquiries, provide accurate information, and ensure customer satisfaction through effective communication.

Requirements

Transaction Officer: Higher National Diploma with a minimum of Upper Credit, age not older than 30.
Contact Center Agent: Bachelor’s degree with a minimum of Second Class Lower, age not older than 28.

Benefits

Monthly salary of ₦204,000 for Transaction Officer and ₦242,000 for Contact Center Agent. Competitive benefits package includes Health Maintenance Organization coverage, pension contributions, leave allowance, and a 13th-month salary.