Account Director Commercial Sales (Mid-Market) @Pendo

Overview

Pendo’s Commercial Sales organization drives revenue growth for Mid-Market customers. The Account Director role involves ownership of the full-cycle, quota-carrying sales process, fostering relationships, and ensuring customer success while partnering with various internal teams.

Key Responsibilities

• Identify and engage new accounts to drive net-new revenue across the Mid-Market segment.
• Manage the full sales cycle from prospecting to closing deals with a customer-first approach.
• Handle renewals and expansion opportunities by aligning customer outcomes with revenue goals.
• Conduct account reviews to assess product adoption and develop growth strategies.
• Collaborate with cross-functional teams to solve customer challenges and facilitate deal execution.
• Maintain a healthy pipeline and provide accurate forecasts to leadership.
• Build strong relationships with prospects and clients, serving as a trusted partner.
• Develop expertise in Pendo’s products to enhance customer engagement and sales effectiveness.

Requirements

• 5+ years of experience in B2B SaaS or complex technology sales.
• Proven success in driving new business and account expansion specifically in the Mid-Market segment.
• Track record of meeting or exceeding revenue targets in subscription-based sales environments.
• Strong negotiation skills and experience structuring multi-year agreements.
• Ability to build executive-level relationships with technical and business stakeholders.
• Proficient in CRM tools such as Salesforce and Clari.
• Bachelor’s degree or equivalent professional experience.

Benefits

• Highly competitive compensation with $0 premium options for healthcare.
• Strong 401(k) match and equity opportunities.
• Flexible time off policy.

Location

This is a hybrid role, with in-office work required 3 days per week in Raleigh, North Carolina.

How to Apply

Please send your application through the provided link.

Deadline

Not stated.