Account Executive Commercial Sales (Growth) @Pendo

Overview

Pendo’s Commercial Sales organization focuses on driving revenue growth across growth-stage and SMB customer segments. The Sr. Account Executive will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, while also engaging with small to mid-sized businesses.

Key Responsibilities

• Develop product expertise and understand how Pendo’s products solve customer challenges.
• Manage net-new prospects and current customers throughout the entire sales cycle.
• Build consistent weekly pipeline generation in collaboration with business development.
• Maintain visibility into pipeline health and track progress against goals.
• Conduct value-based discovery to uncover customer challenges.
• Guide prospects through trials and evaluations to assess product value.
• Develop executive-level customer relationships and corresponding account plans.
• Manage pricing proposals, contracts, and renewal transactions.
• Maintain accurate records of activities in Salesforce and other tools.

Requirements

• 3+ years of experience in B2B SaaS net-new sales and account management.
• Proven ability to manage the full sales cycle, including renewals and expansions.
• Track record of consistent goal attainment in a sales environment.
• Experience with technical product demonstrations.
• Strong negotiation and contract management skills.
• Understanding of SaaS metrics and customer value drivers.
• Competency with CRM tools such as Salesforce.com.
• Excellent communication, organizational, and interpersonal skills.
• Active use of AI tools in daily workflows.
• Bachelor’s degree or equivalent work experience.

Benefits

• Highly competitive employer-heavy coverage including $0 premium options.
• Strong 401(k) match.
• Equity and flexible time off.

Location

This is a hybrid role with in-office work required 3 days per week based in Raleigh, NC.

How to Apply

Interested candidates should apply through the Pendo careers page.