Account Manager @CardFlight

Overview

The role involves working as an Account Manager at CardFlight, a remote-first company focused on providing payment solutions for small businesses through their product SwipeSimple. The Account Manager will be responsible for growing the reseller channel by nurturing existing partner relationships and developing new ones.

Key Responsibilities

• Manage and develop strategies to increase revenue from existing and new clients through upselling and cross-selling.
• Identify, target, and secure new business opportunities for reselling product offerings.
• Discover and engage new Channel Partners interested in selling SwipeSimple.
• Utilize solution selling to address customer pain points with tailored software solutions.
• Own and manage project plans for new implementations or major product introductions.
• Address and resolve customer issues related to product usage, technical support, and account satisfaction.
• Travel for onsite client meetings, trade shows, and industry events as necessary.
• Build and maintain relationships with senior management at key partner and customer organizations.
• Maintain customer relationship management systems.
• Collaborate with cross-functional teams to identify customer trends and feature requests.

Requirements

• 5+ years of account management experience in the merchant acquiring and payments industry.
• Proven experience in developing and executing sales strategies to increase revenue from existing and new clients.
• Strong organizational skills with the ability to manage multiple deliverables and meet deadlines.
• Exceptional oral and written communication skills suitable for interaction with senior leadership and executives.
• Ability to influence decision makers to achieve results.
• Experience in client communication to ensure commitments and deliverables are met.
• Ability to develop a high level of technical understanding of product solutions.

Benefits

• Location-neutral work environment.
• Home-office equipment stipend.
• Flexible paid time off.
• Employee engagement initiatives like Lunch & Learns and team-building events.
• Culture supporting learning and development.
• Comprehensive health benefits.
• Competitive compensation package, including:
  • Annual base salary range: $70,000 – $85,000.
  • Commission potential: $20,000 – $45,000.
  • Annual company performance bonus: $5,000.
  • Company stock options: 10,000.
• Remote flexibility and autonomy.

Location

Remote position, location-neutral across the United States.

How to Apply

Interested candidates should apply through the company’s career page.