Account Manager @CardFlight

Overview

The role of Account Manager at CardFlight involves working with the Partnerships team to grow the reseller channel. The company, known for its software SwipeSimple, is focused on helping small businesses accept electronic payments and operates with a remote-first approach.

Key Responsibilities

• Manage and develop strategies to increase revenue from existing and new clients through upselling and cross-selling.
• Identify, target, and secure new business opportunities to resell the product offering.
• Discover and sell to new Channel Partners interested in selling SwipeSimple.
• Understand customer pain points and present tailored software solutions.
• Own and manage project plans for client implementations or major product introductions.
• Address, resolve, and record customer issues related to product usage and account satisfaction.
• Travel for onsite client meetings and industry events as necessary.
• Build and maintain senior management relationships with key partners.
• Maintain customer relationship management systems.
• Collaborate cross-functionally to identify customer trends and feature requests.

Requirements

• 5+ years of account management experience in the merchant acquiring and payments industry.
• Proven experience in developing sales strategies to boost revenue through upselling and cross-selling.
• Strong organizational skills with the ability to manage multiple deliverables and meet deadlines.
• Exceptional oral and written communication skills, particularly with senior leadership and executives.
• Ability to influence internal and external decision-makers.
• Experience in communicating with clients and teams to ensure commitments and deliverables are met.
• Technical understanding of the company's solutions.

Benefits

• Location-neutral work environment in the US.
• Home-office equipment stipend.
• Flexible paid time off.
• Employee engagement activities and events.
• Learning and development culture.
• Comprehensive health benefits.
• Competitive compensation, including an annual base salary range of $70,000 – $85,000, commissions, performance bonuses, and stock options.
• Remote flexibility and autonomy.

Location

This is a location-neutral remote position within the United States.

How to Apply

To apply for this position, please visit the company's careers page.