Accounts Receivable Analyst, Order- to- Cash @Doximity

Overview

The role involves working as an Accounts Receivable Analyst focusing on Order-to-Cash and revenue cycle management for a company in the healthcare sector. This position is responsible for managing assigned customer accounts through various stages such as invoicing, collections, and reconciliations.

Key Responsibilities

• Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery to collection and payment application.
• Prepare and process customer invoices accurately and within established deadlines.
• Review invoices and supporting documentation for completeness and compliance with customer-specific billing requirements.
• Submit invoices through the appropriate customer portals and monitor submissions for acceptance.
• Review aging reports and perform consistent follow-up on outstanding balances.
• Communicate directly with customers to obtain payment status and resolve disputes.
• Maintain clear collection notes and escalate unresolved balances proactively.
• Apply cash receipts accurately and conduct detailed customer account reconciliations.
• Identify recurring problems and recommend improvements to the Order-to-Cash processes.
• Create and maintain clear process documentation and support period-end close activities.
• Balance routine responsibilities with time-sensitive research and exception handling in a high-volume environment.

Requirements

• Experience in Order-to-Cash, Accounts Receivable, or a related finance operations role.
• Experience with invoicing, collections, cash application, and account reconciliations.
• Strong Excel skills, including VLOOKUP and analyzing large data sets.
• Ability to work independently and take ownership of assigned accounts.
• Strong problem-solving skills and attention to detail.
• Experience with NetSuite and Salesforce preferred.
• Professional communication skills to work effectively with customers and internal teams.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Flexible paid time off and company holidays.
• Paid parental leave.
• Professional development and learning opportunities.
• Wellness and mental health resources.
• Remote work support and home office stipend.

Location

Remote within the U.S.

How to Apply

Interested candidates should apply through the specified application process.