Overview
As an AI Deployment Manager (ADM) at SpaceXAI, you will oversee the post-sale journey for a portfolio of enterprise customers, focusing on adoption, retention, and expansion of AI tools.
Key Responsibilities
- Manage a book of business with top enterprise customers, ensuring long-term success for each account.
- Engage with CTO/VP/SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change.
- Lead enterprise rollouts from onboarding to scaled adoption.
- Transform high-impact use cases into sustainable workflows across teams.
- Monitor account health and usage data to drive renewals and expansion with Account Executives.
- Represent the customer internally, synthesizing feedback to influence product priorities.
Requirements
- Experience at the intersection of business and technology, particularly in customer-facing roles.
- Ability to translate customer needs into clear technical plans and measurable outcomes.
- Understanding of modern engineering and knowledge-work organizations, the Software Development Life Cycle (SDLC), and tool adoption.
- Comfortable communicating with various functions within an enterprise including developers and senior executives.
- Analytical and operational mindset, utilizing data to prioritize and drive action.
- Power user of Grok, Grok Build (Cursor), Grok Bot, or Grok APIs, with strong opinions on best practices.
Benefits
No specific benefits are listed.
Location
Remote role based in Japan.
How to Apply
Application details are not specified.
Deadline
No deadline mentioned.