Chief of Staff, Online Grocery @Instacart

Overview

Instacart is transforming the grocery industry, aiming to create a world where everyone has access to the food they love. The company is seeking a Chief of Staff for its Online Grocery division, partnering with the General Manager to lead a team of ~200 people across product, design, research, and technical program management.

Key Responsibilities

• Own and improve the business rhythm for the GM, including meetings and organizational communications.
• Manage operating cadence, ensuring priorities and delegations are well-organized.
• Clarify decision rights and improve organizational decision-making processes.
• Capture, communicate, and track decisions made by leadership.
• Shape and run leadership team offsites and engage with various stakeholders.
• Prepare briefings for the GM's meetings and manage the organization's headcount budget.
• Drive calendar and content for communication with the C-suite and board.
• Spot and address issues within the organization, focusing on relationship and culture dynamics.
• Support the GM in annual and long-range planning for Online Grocery.
• Identify and manage emerging opportunities and risks before they escalate.

Requirements

• 10+ years of work experience, including R&D experience.
• Background in consulting, corporate strategy/operations, or finance with executive interaction.
• Ability to navigate product, design, and engineering organizations effectively.
• High emotional intelligence and relationship-building skills.
• Exceptional written and verbal communication at an executive level.
• Strong analytical skills and a commitment to high-quality work.
• Proven program management capabilities with the ability to drive multiple initiatives forward.
• Willingness to travel 10% of the time.

Benefits

Instacart offers competitive compensation, benefits, and a Flex First remote work policy. Additional details on compensation based on location are provided.

Location

Remote within the United States.

How to Apply

Apply through the Instacart career page.