Client Development Representative @Brex

Overview

The Client Development Representative (CDR) role at Brex involves engaging and expanding relationships with existing customers, focusing on sales and customer outcomes. Brex is a finance platform assisting companies in managing their spending across more than 200 markets.

Key Responsibilities

• Drive daily customer outreach via email, phone, and social channels to build a qualified pipeline for expansion.
• Serve as the primary contact for an assigned portfolio, enhancing customer value from Brex.
• Identify and promote expansion opportunities that connect Brex solutions to business outcomes.
• Conduct discovery calls, negotiate proposals, and develop deal terms.
• Understand customer workflows and financial priorities to address their needs.
• Build relationships with finance stakeholders, offering tailored value messaging.
• Collaborate with internal teams to balance customer needs with commercial goals.
• Maintain accurate forecasting, CRM hygiene, and stakeholder communication.
• Advocate for customers by sharing feedback to enhance product and experience.

Requirements

• 2+ years of customer-facing experience in sales, hospitality, or customer service.
• General sales experience or a demonstrated interest in a sales career.
• Strong urgency and adaptability in customer conversations.
• Excellent written and verbal communication skills.
• Ability to collaborate cross-functionally and influence internal partners.
• Coachability, resilience, and a growth mindset.
• Bachelor’s degree in finance, business, or a related field.

Benefits

Brex offers a hybrid work model with three days in-office required and up to four weeks of fully remote work per year.

Location

This role is hybrid and can be based in New York City, San Francisco, Vancouver, or Seattle, United States.

How to Apply

Interested candidates should apply through Brex’s career page or directly via email.

Deadline

No specific deadline mentioned for applications.