Client Success Manager, Hospital Solutions @Doximity

Overview

The role of Client Success Manager at Doximity involves helping clients achieve success in hospital marketing through the company’s AI-powered platform. The position is remote, specifically for candidates located in the U.S., and focuses on client retention and campaign execution.

Key Responsibilities

• Ownership of hospital accounts and execution of hospital marketing campaigns on the platform.
• Layout campaigns, create proofs, and update all platforms to reflect the latest marketing plan.
• Partner with clients to understand their goals and measures of success across all physician marketing campaigns.
• Own client reporting to showcase progress towards goals and campaign performance.
• Strategically partner with the Sales team for campaign execution through delivery to renewal.

Requirements

• Prior experience in healthcare or marketing agency required.
• Ability to work independently and within a team while being personally accountable for tasks.
• Exceptional attention to detail, written and verbal communication, and time management skills.
• Highly organized, able to coordinate large amounts of information across multiple projects.
• Creative problem-solving skills.
• 3-5 years of work experience in client management preferred.
• Prior experience working remotely is a plus.
• Knowledge of Salesforce and Airtable is advantageous.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Flexible paid time off and company holidays.
• Paid parental leave.
• Professional development and learning opportunities.
• Wellness and mental health resources.
• Remote work support and home office stipend (where applicable).

Location

This role is remote within the United States.

How to Apply

Please submit your application through the company’s career page or included contact information.