DevOps Engineer (Observability) @Twilio

Overview

Twilio is seeking a DevOps Engineer for its platform engineering observability team. This role is crucial in supporting the company's large-scale observability transformation, aiming to improve incident response and platform operations.

Key Responsibilities

• Lead the end-to-end architecture and delivery of key observability platform components, focusing on reliability, scalability, and usability.
• Drive consistency and quality across all observability signals including logs, metrics, traces, and continuous profiling.
• Serve as a technical advisor and mentor across the platform organization, guiding design decisions and aligning efforts with architectural goals.
• Collaborate with product teams and SREs to integrate observability into core engineering workflows.
• Design and build developer-friendly tooling and APIs to support incident response, performance analysis, and platform debugging.
• Champion a pragmatic approach to observability, balancing performance, cost, and user value.

Requirements

• Proven expertise in building and scaling observability systems.
• Proficiency in at least one modern programming language (e.g., Go, Python, Java).
• Experience designing high-scale telemetry systems.
• Solid understanding of distributed systems and observability challenges in microservices.
• Experience with AWS, Kubernetes, and infrastructure-as-code tools.

Benefits

Twilio offers competitive pay, generous time off, substantial parental and wellness leave, healthcare, a retirement savings program, and more.

Location

This role is remote from Ireland.

How to Apply

Interested candidates should apply through the official Twilio careers page.

Deadline

No specific deadline stated.