Overview
Twilio is seeking a Digital Sales Representative to join their remote team in the United Kingdom. This role focuses on lead qualification, customer acquisition, solution selling, and closing deals within nonprofit accounts, contributing to Twilio's social impact initiatives.
Key Responsibilities
- Manage and expand customer accounts within Twilio.org’s Self-Service and Named Account customers across various nonprofit sectors.
- Understand customer business and technical requirements to design tailored solutions using Twilio’s communications API platform.
- Oversee entire sales cycles, close new revenue, and drive upsell and cross-sell opportunities.
- Execute sales strategies to achieve revenue and profit targets.
- Collaborate with internal teams to ensure customer success and assist in the onboarding process.
- Maintain an accurate sales pipeline using Salesforce.
- Drive deals forward and recommend process improvements.
- Develop expertise in the nonprofit market to assist potential customers.
- Exemplify strong communication skills to simplify complex details for clients.
- Balance multiple projects and manage competing priorities effectively.
Requirements
- 5+ years of sales, marketing, or operations experience in a technical SaaS/CPaaS environment.
- Experience in technical solutions selling and closing sales.
- Track record of managing business forecasts and financial models.
- Comfortable working with technical and business leaders.
- Strong analytical skills for account development strategies.
- Entrepreneurial mindset and ability to innovate processes.
- Record of delivering strong revenue and profit results.
- Deep interest in the social impact market.
- Exceptional written and verbal communication skills.
- High adaptability and process orientation.
Benefits
Twilio offers competitive pay along with benefits like generous time off, parental and wellness leave, healthcare, retirement savings program, and more. Offerings may vary by location.
Location
This role is remote and based in the United Kingdom.
How to Apply
Interested candidates are encouraged to apply through the Twilio career page.
Deadline
Not specified.